Realz Document Upload: Format and Size Rules
Successfully uploading your verification documents is a crucial step to withdrawing your winnings from Realz casino. This guide provides the exact specifications, supported formats, and troubleshooting tips to ensure your verification process is smooth and quick.
Why Realz Requires Document Verification
Like all licensed online casinos, Realz must verify the identity and residence of its players. This process, known as Know Your Customer (KYC), is a legal requirement to prevent fraud, money laundering, and underage gambling. Submitting the correct documents the first time will speed up the approval of your Realz bonus withdrawals and ensure your account remains in good standing. The verification team typically reviews submissions within 24-48 hours.
Accepted Document Types and Formats
You will need to provide clear, color copies of several documents. Blurry, cropped, or black-and-white images will be rejected. The maximum file size for any single upload is 10MB. Below is a table of the required documents and their accepted file formats.
| Document Purpose | Accepted Documents | Supported File Formats |
|---|---|---|
| Proof of Identity | Passport, Driver’s License, National ID Card | JPG, PNG, PDF |
| Proof of Address | Utility Bill, Bank Statement, Tax Document (not older than 3 months) | JPG, PNG, PDF |
| Proof of Payment Method | Front of Credit Card (with middle digits hidden), e-Wallet Account Screenshot | JPG, PNG |
Step-by-Step Upload Guide
Follow these steps precisely to upload your documents to your Realz account.
- Log in to your Realz casino account and navigate to the ‚My Account‘ or ‚Verification‘ section.
- Select the type of document you are uploading (e.g., Proof of Identity).
- Click the ‚Upload‘ button and select the correct file from your device.
- Ensure the entire document is visible, all text is readable, and no corners are cut off.
- Submit the document and wait for a confirmation message. Repeat for each required document.
After submitting all files, the status in your account will change to ‚Under Review‘.
Common Upload Problems and Solutions
Many players encounter the same few issues. Here’s how to solve them:
- File Too Large: Use a free online tool to compress your image or save it in a more efficient format before uploading.
- Blurry Image: Ensure your camera lens is clean, take the picture in good light, and hold the device steady. Avoid using the zoom function.
- Wrong Document Type: A mobile phone bill is often accepted for address verification, but a purchase invoice is not. Double-check the acceptable list.
- Document is Expired: Your ID must be current. An expired passport or driver’s license will not be accepted.
If your submission is rejected, Realz will usually specify the reason via email, allowing you to correct the issue promptly.
What Happens After Verification?
Once your documents are approved, your account will be fully verified. This removes all withdrawal limits and processing delays. You can then freely cash out winnings from your Realz no deposit offers or Realz free spins. A verified account is also essential for claiming future promotions, such as those requiring a Realz promo code. For more insightful guides on similar processes, you can always visit everythingauto.ca.
Security and Data Protection at Realz
You can submit your sensitive documents with confidence. Realz employs bank-level SSL encryption to protect all data transfers. Your uploaded files are stored on secure servers and are only accessible to a limited number of authorized verification team members. The documents are permanently deleted from the system after a mandatory retention period, in accordance with privacy laws.